The Account Reinstatement Agency That Gets Your Account Back, Your Funds Released and Your Reputation Protected.

Suspended, deactivated or locked out with money stuck on the platform? We work accounts, withheld funds and reputation for sellers, brands and operators across 145+ marketplaces and platforms. Start with a free assessment and know where you stand before you pay.

97%Peak reinstatement rate
10,000+Cases resolved
145+Platforms covered
We specialize in145+ platforms
As featured in
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Who we protect

The Sellers, Brands and Firms That Trust Us

Some clients agreed to be named. Most can’t be. We assess every case before we take it.

AgenciesClient books with accounts on every major marketplace and ad platform.
Management companiesPortfolios where one enforcement can reach many brands at once.
AggregatorsAcquired brands that come with someone else’s account history.
Major brandsSeven to nine figure operators with revenue on the line every day.

23 named clients. Hundreds more under NDA, and that confidentiality is why they choose us.

Who we are

We Take the Cases Other Agencies Walk Away From

We are the ones sellers come to when every other agency and law firm has already failed. Every case gets the same method: we read the whole account, find the real cause, build the plan and keep pushing until it’s back or every real option is used.

01

Accounts back

Seller, ad, creator, developer, and social accounts reinstated across 145+ platforms.

SuspendedReinstated
02

Money released

Reserves, frozen accounts and withheld payouts. We fight to get your money released by processors, banks and marketplaces.

On holdReleased
03

Reputation protected

Reviews that break the site’s own rules, false articles and misleading AI answers removed or corrected.

RankingRemoved
Award recordReinstatement rate by platform and year, 2019 to 2022
Case files on recordBrowse 3,000 case files→

Representative files. Identities and figures are anonymized.

What we handle

Every Way an Account Gets Taken and How We Fight to Get It Back

Our suspension team works to get accounts and money back on 145+ platforms. Our professional services team keeps them healthy, protected and ahead of the next notice.

Brand approval · Amazon and Walmart

Get Approved to Sell the Brands You Were Told You Can’t

Restricted categories and gated brands stop a catalog from growing. We prepare the documentation, line up your supply chain paperwork with what the reviewer checks and file it right the first time.

  • Category ungating. Restricted categories on Amazon and Walmart.
  • Brand approval. Built on invoices and sourcing that hold up to review.
  • Denied applications. We find why the first request failed and correct it.
Approval queueIllustrative
0Approved
0In review
0Docs needed
Retainer

Stay Protected Before the Next Notice

A retainer keeps our team on your accounts every week, set up per platform. A new notice starts with full context instead of from zero.

  • Weekly checks on every platform you sell on.
  • Your case history on file, so we answer fast.
  • One team that already knows your account.
Coverage consoleIllustrative month
Week 1Week 2Week 3Week 4
    0Platforms covered
    0Checks this month
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    Getting started

    How Your Case Moves With Us

    Every case follows the same method, from the free assessment to the final escalation. Every step leaves a record, so nothing you send contradicts what came before.

    Engines and thinking

    We Run Like a Technology Company

    Each service runs on its own process. We read the enforcement, study how similar cases were decided, draft, have a second specialist review it and escalate when it stalls. People make the calls. The process makes sure nothing is missed.

    • Read how the platform decidedThe notice is the symptom. We find the review logic behind it.
    • Learn from past decisionsEvery filing is built on how similar cases were decided before.
    • Review before we fileA second specialist reviews every draft before it goes out.
    • Escalate with a recordEvery step is documented, so escalation carries the full history.
    EngineRunning
      Account reinstatement questions

      Account Reinstatement Questions, Answered

      Don’t see yours? Send us your notice and we’ll answer it directly.

      What is account reinstatement?

      Account reinstatement is the process of getting a suspended or deactivated account turned back on by the platform that shut it down. It usually means answering the exact policy on the notice with a written appeal, proof such as invoices or IDs and a plan that shows the problem is fixed. Withheld funds and removed listings often come back with it.

      How do I get a suspended seller account back?

      You get a suspended seller account back by appealing through the marketplace’s own seller tools and answering the exact reason on the notice. On Amazon that is Account Health, then Reactivate your account. Walmart takes a business plan of action, and Etsy uses its Appeals Center. Back every claim with real documents.

      What is a plan of action?

      A plan of action is the written part of a suspension appeal that explains what went wrong, what you already fixed and what stops it from happening again. Marketplaces like Amazon and Walmart read it to decide whether the risk is gone. Tie it to the policy on your notice and attach proof for each point.

      How long does account reinstatement take?

      Account reinstatement can take a few days or several months, depending on the platform and why the account was suspended. Amazon tells sellers to expect an appeal reply within two days, and Etsy says a permanent suspension decision can take up to two weeks. Linked account, fraud and authenticity cases usually need several rounds.

      Can I get my money back after an account suspension?

      You can often get withheld funds back after a suspension, but the platform decides when and how much. Amazon’s agreement lets it hold payments while a risk remains, Shopify can keep funds in a reserve and eBay holds new sales for 30 days after a suspension is lifted. Reinstatement is usually the fastest route. We fight to get it released.

      What should I do after my account is suspended?

      After an account suspension, save the full notice and write down the policy, code and any appeal deadline it lists. TikTok Shop, for example, gives 30 calendar days to appeal a violation. Pull your orders, complaints and supplier invoices before you write anything, because the first appeal is read against every one after it.

      Can I open a new account if my account is suspended?

      Opening a new account to get around a suspension usually gets the new account shut down too. Amazon allows one selling account per region unless there is a legitimate business need and every account is in good standing, and eBay says a new account is not the best way back. Appealing the original account is the safer path.

      Can negative reviews or search results be removed?

      Negative reviews and search results can be removed only when they break the site’s own rules or the law. Google Maps, for example, prohibits fake engagement, conflict of interest reviews, harassment and personal information shared without consent. Honest reviews that follow the rules stay up. Report violations through the site’s own process with clear proof.

      What happens if my reinstatement appeal is denied?

      When a reinstatement appeal is denied, your next step depends on the platform. TikTok Shop allows a second appeal within 15 days, Etsy treats a denied appeal on a permanent suspension as final and Walmart does not accept appeals of termination. A new appeal should answer the denial reason with stronger proof. Never resend the same file.

      Should I hire an account reinstatement agency?

      Hiring an account reinstatement agency makes sense when the notice is unclear, an appeal was already denied or a large amount of money is locked. A good agency reads your whole account, finds what set off the suspension and answers it with the proof that platform needs. Start with a free assessment so you know where you stand.

      How much does account reinstatement cost?

      The cost of account reinstatement depends on how hard the case is. One missed metric takes less work than a linked account, authenticity or repeat suspension with denied appeals behind it. We start with a free assessment, tell you how hard your case is and quote a price before any work begins.

      Can anyone guarantee account reinstatement?

      No. The platform makes the final decision on every appeal, so no one can promise reinstatement, and you should be careful with anyone who does. What we commit to is the work: your case built on real proof and kept moving until the platform decides, plus a straight answer on your chances before you pay.

      Start here

      Get a Free Assessment of Your Case

      Send us your notice and we’ll tell you where you stand before you pay anything. Or find your platform first and see how we handle it.