Multimarket account reinstatement, funds recovery, and reputation management.
We recover accounts, release held funds, and protect the reputation of professional sellers, brands, and operators across 145+ marketplaces and platforms.
The operators, brands, and firms that trust us.
Some agreed to be named. Most cannot be. Here is the part of the roster we are allowed to show.
Most of our client roster will never appear on this page.
We work with the agencies, management companies, aggregators, and major brands other firms send their hardest cases to. Some are running eight and nine figures. Nearly all are bound by NDA, so their names stay off the record. That confidentiality is exactly why they choose us. Every engagement is vetted before we take it, and every operator above put their name behind that decision.
Built to win the cases others walk away from.
GOT SUSPENDED? is a technology-driven reinstatement firm. We get suspended accounts back, release funds that platforms and processors are holding, clear the way into restricted brands and categories on Amazon and Walmart, and protect your brand and personal reputation across every major marketplace and platform.
One precision process runs every case: a full read of the enforcement, a documented case plan, and escalation through internal and external channels when the standard appeal path stalls. One process, start to finish.
Every way an account gets taken from you.
Suspensions are one part of it. We also recover listings, inventory, and funds, clear rights owner complaints, open restricted brands and categories on Amazon and Walmart, and keep healthy accounts healthy.
Sell the brands and categories you were told you can't.
For Amazon and Walmart sellers. Restricted categories and gated brands stop a catalog from growing. We prepare the documentation, align your supply chain paperwork with what the reviewer checks, and file the approval so it clears the first time.
- Category ungating. Restricted categories on Amazon and Walmart that require approval before you can list.
- Brand approval. Permission to sell gated brands on Amazon and Walmart, built on invoices and sourcing that hold up to review.
- Denied applications. We read why the first request failed and correct it before refiling.
Stay protected before the next notice.
A retainer keeps our team on your account on an ongoing basis, set up per platform. You stop starting from zero every time a platform flags you.
- Ongoing coverage on the platforms you sell on
- Your case history on file, so a new notice starts with context
- One team that already knows your account
Retainer terms are set per platform. We confirm scope on a consultation.
- Week 1Account health reviewedClear
- Week 2Policy notice caught earlyHandled
- Week 3Listing flag resolved before escalationResolved
- Week 4Monthly account review deliveredDone
How a case moves with us.
A documented method from the first submission to the final escalation. Every step leaves a record, so nothing contradicts what came before.
Case intake
Case details and documents are logged: the enforcement notice, prior submissions, and the evidence behind what triggered action.
evidence, enforcement noticeSet the parameters
A structured question set confirms feasibility, then defines the constraints: policy citations, enforcement history, and risk.
policy citations, riskCase management
We control the narrative, evidence assembly, and submission sequencing so every filing stays consistent with the last.
sequencing, review gradingPlatform escalations
When standard support stalls, we escalate through the platform's internal pathways with structured ticket sequencing.
tier 1, internalExternal escalations
If internal resolution is limited, we pursue external escalation where appropriate: legal correspondence and regulatory-aligned positioning.
tier 2, external, legalWe run like a technology company.
Each service runs on its own engine: a repeatable pipeline that reads the enforcement, studies precedent, drafts, audits itself, and escalates. People make the calls. The engines make sure nothing is missed.
- Read the platform, not the noticeThe notice is the symptom. We find the review logic behind it.
- Reverse-engineer precedentEvery filing is built on how similar cases were decided before.
- Audit before we submitDrafts are checked against findings and scored before they go out.
- Escalate with a recordEvery step is documented, so escalation carries the full history.
Tell us what happened. We'll map the way back.
Pick your platform to see exactly how we handle it.
