Amazon suspension is an issue that could happen to anybody at any time. That’s because even if you put all your effort into it, you cannot predict when and why Amazon decides to start taking actions against you.
Let’s say you received a notification from Amazon stating about your account’s deactivation. First of all, stop panicking and try to make only deliberate steps. Unfortunately, as practice shows, the biggest part of suspended sellers rushes to do whatever possible in order to return their selling privileges ASAP. However, in most cases, these kinds of actions can double sellers’ problems, and a simple reinstatement process may turn into a time-intensive and laborious process that could take months.
In order to protect our customers from such issues, Got Suspended Clients have prepared several useful pieces of advice that you have to follow when you receive an Amazon suspension.
Don’t Rush with Your First Plan of Action!
As a rule, when sellers receive a notification from Amazon stating about their suspension, they rush to do anything in order to launch the process of their account’s reinstatement as soon as possible. Unfortunately, sellers make lots of vital mistakes in this stage of their suspension. For example, they write a common appeal letter without providing Amazon with detailed information concerning their business. This is while the first Plan of Action that you submit on Amazon should be carefully planned and thought-out, because the entire process of your account’s reinstatement depends on it.
You can read about the importance of first impressions when you write your first Plan of Action in this blog. Keep in mind that a person who reads your Plan of Action has only a few minutes to review your case; therefore, before submitting your appeal, try to ensure that it meets Amazon’s requirements.
Opening a New Account Is Not an Option!
As practice shows, the first thought that comes to the suspended sellers’ minds right after receiving a suspension, is opening a new seller account. However, if you are an experienced Amazon seller, you will agree that it is not so easy to trick Amazon. That’s because Amazon has a carefully thought strategy and a professional team who can easily link sellers’ accounts. Therefore, you should strictly understand that opening a new seller account is not an option to solve your suspension issues.
Never Modify Invoices!
One of the most popular types of Amazon suspensions is an Inauthentic suspension. That’s because every day, thousands of sellers are getting suspended for an Inauthenticity violation. The main reason is that Amazon puts its customers’ satisfaction on high priority, and once it notices that a customer is not satisfied with a product’s quality that you sell, your account will immediately be suspended for an inauthentic violation.
When it comes to reinstating an inauthentic suspension, the first things that Amazon asks sellers to provide are invoices proving the authenticity of your goods. In that case, if the seller cannot provide Amazon with valid invoices, they decide to edit old invoices by altering information in them. As a result, they double their problems, since the possibility that they will receive a Forged or Manipulated suspension is too high. You can read more about this type of suspension in our blog.
Don’t Threaten Amazon!
If your Amazon account has been suspended due to violation of Amazon’ rules, then you have to take full responsibility for the error and try to solve your issues personally. However, there are lots of sellers who are rushing to hire a professional attorney which will conduct negotiations with Amazon on their behalf. Generally, it may become a reason for delays within your suspension. Therefore, we strictly recommend that you communicate with Amazon directly without third party members. Of course, if it is a counterfeit suspension, you should handle it under a professional attorney’s supervision.
If you need professional help concerning how to appeal your suspension, you can reach out to Got Suspended Clients and we will provide you with a super professional Plan of Action, along with tons of useful tips which will help you run a harmless business on Amazon. In this case, you can be sure that Amazon will reinstate your account in a timely manner. By working with Got Suspended Clients, you will protect your business from any possible issues which may arise during your operation on Amazon. If you are interested in our services, but still have lots of questions, you can give us a call or just to visit our website where you can find full information concerning our services.
To Be Continued…