InsightNewsUpdate

In Full Alert in the Process of Reinstating Your Amazon Account

Imagine a situation where your account was suspended by Amazon, but after endless negotiations, they still refused to reinstate your seller privileges. The first thing that comes to your mind is: “I will sue this company.” First of all, do not panic and try to concentrate on your goal, which is to get your Amazon account reinstatement. Amazon suspension reinstatement is not always easy, but thanks to our team at Got Suspended, it’s not impossible. Before taking radical steps in…
Content Writer
15/04/2020
NewsInsightUpdate

Used Sold as New; Potential Risks

We are continuing to introduce you to different types of suspensions that you can come across with while operating on Amazon. Today, we are going to talk about “Used Sold as New” safety issues. In most cases, used-sold-as-new complaints are baseless, since the item is not used, but has a defective package or is damaged. However, according to Amazon’s rules, the item is considered to be used even in those cases when it is opened or returned. According to Amazon,…
Content Writer
06/04/2020
NewsInsightUpdate

UPDATE: Amazon Allows Multiple Accounts Without Approval

Many Amazon sellers have been reported that Amazon allegedly no longer requires approvals for sellers who want to have more than one account on the platform. While Amazon has not made any official statements regarding this policy as of yet, its Code of Conduct has been changed and currently states that there is no need to get approval for having multiple accounts. Having multiple accounts has always been a conflicting topic on Amazon, with strict policies and regulations which sellers…
Content Writer
06/04/2020
NewsInsight

Sellers United: Join the Fight!

If there has ever been a time to unite, it is definitely now. With the current situation and the problems which have risen as a result, everyone is stepping up to support each other. From the smaller businesses to large corporations, everyone has joined the cause to counter COVID-19. So, what can you do as a seller? You may think that the role you play is small; but in reality, it has a bigger impact than you imagine. Here are…
Content Writer
03/04/2020
NewsInsight

FBM, Is It Worth the Risk?

What is FBM? FBM is an operation model on Amazon. The abbreviation stands for Fulfilled by Merchant. Basically, it’s a model in which sellers receive products from supply chains, prep them on their own, and send them to their clients. It is a commonly used feature on Amazon. But why are we asking is it worth the risk? Well, for starters, when a seller fulfills the order, all the responsibility is on their shoulders. This means that if anything happens…
Content Writer
03/04/2020
NewsInsight

Linked Accounts; A Suspension Which Could Have Been Avoided

“Can I run multiple accounts on Amazon?” It’s a question that many sellers often ask us. The answer is: yes…and no. As with most cases on Amazon, there are lot of rules and regulations that sellers must follow if they wish to have multiple selling accounts on the platform. If you create multiple accounts without following Amazon’s policies, Amazon will detect that you are using multiple accounts (without following instructions), and your seller privileges can be temporarily deactivated, with all…
Content Writer
03/04/2020
NewsInsightUpdate

Blacklisted; Amazon’s No-No List

“Nope! Can’t sell that!” And here you thought Amazon would allow people to sell everything on its platform, right? Wrong! Records show that nearly 600 million products are being sold on Amazon. Even though the number is astronomical and seems like it could include anything, it doesn’t. Amazon has placed a lot of restrictions on what you can, or rather can’t, sell on its platform. Don’t jump the gun and try exploring Amazon Seller University. It’ll help you do everything…
Content Writer
01/04/2020
News

Suspended for Inauthenticity? We Know the Way Out!

Amazon, sweet Amazon. A place to start your business, to grow and develop. Ideally, this is how it works; unfortunately, we all know “in theory, there is no difference between theory and practice. But in practice, there is.” When making headway, there are only a few sellers that are fully educated on Amazon policies and requirements, which means that many of us are oblivious towards its main wants and needs. Lack of information leads to world-famous Amazon suspensions, and now…
Content Writer
30/03/2020
News

Order Defect Rate; Recognize It and Take Control

Order Defect Rate, or ODR, is a common issue sellers come across with. But what is it? As a rule, it includes orders, which have more than one defect, represented in the percentage of all orders during a period of 60 days. Due to this metric, Amazon can control your health as a seller. Also, if your ODR is in excellent condition, you can win the Amazon Buy Box. It can seem a little bit scary; however, if you master…
Content Writer
30/03/2020
News

Brand Protection on Amazon: Have a Card Up Your Sleeve

Products are, of course, made in the factory; but let’s be honest, a brand is created in the mind. Unfortunately, not everyone is able to come up with a brilliant idea, since this is not something you can do with your eyes shut. Since Amazon is one of the platforms that cares about your brand, mentioning Jeff Bezos’ thought would be the best idea for this blog: “Your brand is what people say about you after you leave the room.…
Content Writer
28/03/2020
NewsUpdate

IP – What It Is and How It’s Dealt With

What is Intellectual Property?   Intellectual Property is considered to be one of the most problematic and time-intensive complaints. And if you want everything done by the book, you should be aware of some issues which can arise when you are operating on Amazon. Unlike other types of violations, in this case, you have to cooperate with a lawyer. In its turn, Intellectual Property consists of some points such as Copyright Claims, Trademark infringement, listing infringement, and Patent violation. Also,…
Content Writer
28/03/2020
UpdateNews

Customer Service Secrets; Add New Tricks to Your Sleeve

Whoever said that the customer is always right, probably never worked with the public a day in their life. But at the end of the day, all sellers understand how important it is to maintain a good reputation among customers. It’s a no-brainer that we, the sellers, highly depend on our customers, our main source of income. That is why providing best customer service is a must, otherwise Amazon will simply suspend your account. But let’s have a look from…
Content Writer
28/03/2020
NewsUpdate

MAP Violations in the Times of Corona

Well, there it is. Looks like we have another potential apocalypse on our hands! The novel Coronavirus is spreading fast and businesses are struggling to keep up, whether its in the eCommerce sphere or physical locations. One would think that more people shopping online would create a boom in the eCommerce sphere, but it’s not that black and white. Unfortunately, there are always some sellers who are lurking around in the shadows, trying to take advantage of sticky situations like…
Content Writer
28/03/2020
News

Honesty is the Best Policy! Be Transparent on Amazon

Honesty is the Best Policy! Be Transparent on Amazon At this point, it’s general knowledge that no one likes shady characters, or shady activities. Especially Amazon. In fact, Amazon is hellbent on suspending accounts left and right if it finds even a spec of information mismatch anywhere. What that means for sellers is simply this: run an honest business! However, there might be times when Amazon will unjustly suspend an account because of a reason which was completely unintentional on…
Content Writer
28/03/2020
UpdateNews

Let the Waiting Game Begin; What to Expect After Sending in Your POA

One of essential parts in the process of the reinstatement of your seller account is drafting your POA, which should be clear and concise. After submitting it to Amazon, you should brace yourself for the hardest part of the reinstatement process: waiting. As the clock is ticking, there are there emails from Amazon that you can expect: The first one, which is the most common, is an email from Amazon asking you to provide more information. This can be frustrating,…
Content Writer
28/03/2020
News

Know Your Invoices: Keeping Pace with Amazon’s Requirements

It's interesting how a simple document like an invoice can be so crucial when operating on Amazon. Time and time again, Amazon will require invoices from its sellers in order to do a supply chain check, and it’s important that sellers respond in a timely manner, and not only that, respond with the correct information. But here’s the thing: in this dicey situation, sellers may forget to send invoices, or worse, may send in the wrong information. In order to…
Content Writer
27/03/2020
NewsUpdate

Negative Feedback? What Negative Feedback? Cleanse Your Store of Negativity!

It is commonly known that both reviews and feedback are crucial for every Amazon seller. Thanks to these reviews, you can detect and solve any issues in their early stages.  One of the most important steps is securing 5-star ratings for your products, since the success of your business directly depends on this rating system. No matter how long you’ve been operating on Amazon, avoiding negative feedback is still a hassle. Nevertheless, experts believe that it is actually BETTER to…
Content Writer
27/03/2020
NewsUpdate

Amazon Suspension: How to Nip It in the Bud

It’s said that an ounce of prevention is worth a pound of cure. We definitely agree! Here’s a “not-to-do” list which we’ve put together that will help you avert any risk of suspension on Amazon in the first place. Enough letting Amazon have the upper hand! Follow this list, and you’ll never have your selling privileges taken away. Don’t work with distribution companies that look shady. If something feels off, go directly to the brands. Keep every invoice you get.…
Content Writer
27/03/2020
NewsUpdate

Ecommerce VS. Corona; Disinfecting the Online Marketplace

“It’s just a flu!” We’ve been hearing this time and time again over the past few weeks. However, keeping pace with Coronavirus statistics paints a different picture. According to Wordometers, “COVID-19 is affecting 162 countries and territories around the world and 1 international conveyance (the Diamond Princess cruise ship harbored in Yokohama, Japan).” While the symptoms are not that different, what differs is the reaction of the media and people to this new strain of disease. With all the buzz…
Content Writer
27/03/2020