InsightNews

Two Types of Reviews: Ways to Get Suspended

Even in our everyday world, people highly depend on opinions of others. Some say that it’s the worst habit humankind could have ever have, and that “if you fuel your journey on the opinions of others, you are going to run out of gas.” But for some of us, opinion is the key to improvement, so whose side are you on? The same is in the eCommerce world, where sellers highly depend on their customers’ reviews and feedback because they…
Jerome Basilio
19/07/2020
InsightNews

What You Should Know About Inauthentic Suspensions (And You’re Afraid to Ask!)

It seems that sometimes, both buyers and brands conspire to submit inauthentic claims as much as possible. The main reasons for their dissatisfaction are “not as described,” or “counterfeit items.” Amazon tries to prevent the selling of counterfeit products on its platform by all means, if you didn’t know that by now.  It contacts both brands and buyers in order to detect the problem and puts all the efforts into solving it.   As an Amazon seller, you are not…
Jerome Basilio
18/07/2020
InsightNews

Hit the Big Amazon Customer Response Time!

Once you are a seller who is at the summit of success, you understand that even earning a fortune can’t help you if you don’t manage to communicate with customers. It’s a big deal, especially when you are a seller on Amazon, who is literally required to respond to Amazon customers in a timely manner. Because of ignoring customers, or reaching them late, you are exposed to the risk of having your seller account suspended, which will make your life…
Jerome Basilio
17/07/2020
InsightNews

Food, Please! Make It Suspension-Free!

“There is no love sincerer than the love of food.” Somebody famous, somewhere… Groceries are considered to be one of the speedy growing Amazon categories, especially now when millions of people opt for not visiting supermarkets and physical stores. So, if you are in search of the right product category for selling on Amazon, we advise you to take a closer look at these types of products. Because, keep in mind that selling groceries on Amazon can be very tricky…
Jerome Basilio
16/07/2020
InsightNews

What Response Awaits A One-Star Review?

“Shoot for the stars,” they said, “It will help you succeed and become the person you want to be, they said.” However ironic it sounds for Amazon sellers, it’s written in those same stars that bad, or more specifically, one–star reviews can wreck their job, selling career and ruin all the previously made efforts. For this reason, almost every seller on Amazon avoids bad reviews, and if it is needed, takes drastic and illegal measures to remove them. It’s obvious…
Jerome Basilio
15/07/2020
InsightNews

Break the Loop of Amazon Suspensions

If you’ve ever been suspended by Amazon, you may probably be aware that Amazon is fond of requesting more and more information on your suspension case. You can submit your Plan of Action several times until Amazon will get satisfied. As a rule, most of the Amazon suspended sellers do not have enough experience in writing a qualitative Plan of Actions, and they fail in the early stages. Or even worse, they are working with non-professional reinstatement agents who are…
Jerome Basilio
14/07/2020
InsightNews

Did You Know That Amazon Can Delete Your Reviews?

Hello everyone! Today at Got Suspended, we are going to talk about a topic that is not directly connected to Amazon account suspensions, and which somehow is very important to know for the sake of your account. In the last years, thousands of sellers have noticed that there is something wrong with their reviews, the review system in general, and the reviewers themselves. What is happening with Amazon, and how is it ever connected to Amazon account suspensions? Our Amazon…
Jerome Basilio
13/07/2020
InsightNews

Hit the Road Jack and Don’t You Forget Vacation Mode!

Vacation is something we all want and deserve, especially after travelling the highways and byways of Amazon and its policies. You have been working hard, and you are worthy of getting some rest, and forgetting about all the concerns and problems for a moment. Amazon can never stop you from having the best vacation of your life, if you, of course, have “informed” about it. Otherwise, Amazon will stop your account by suspending it due to various reasons, to which…
Jerome Basilio
12/07/2020
InsightNews

Before the Floodgates Open

Do you imagine how offensive it is to get suspended by Amazon before even selling something? Of course, it is the worst scenario that you can ever think of. However, recently, there is continuing growth concerning inauthentic suspensions before the product has even been sold. Amazon just wants to ensure that you are sourcing your inventory from authorized distributors. This is to prevent any complaints in the future. If you are a rookie in this business, you can easily get…
Jerome Basilio
11/07/2020
InsightNews

Vacation Mode: When Vacations Truly Matter

Today, Got Suspended will be your guidebook! We will line up all the actions you should take when going on a long-awaited vacation. Yes, being on vacation and never knowing what day it is, is what our Amazon appeal service wishes to all of you, to all sellers who have ever experienced an Amazon account suspension or are willing to avoid it. Happiness is having a healthy and protected Amazon account, a pot of gold and spare time with family…
Jerome Basilio
10/07/2020
InsightNews

Stay in Good Shape on Amazon!

By staying at home during the pandemic, more and more people get obsessed with their physical health. As a result, Dietary and Supplement products have become very popular on Amazon. However, selling Dietary products on Amazon sometimes can be too laborious. There is high competition in this product category. Amazon, for its sake, tries to create a safe environment for its customers. Selling products in this category can be very dangerous. It’s a slippery slope which can easily have seller…
Jerome Basilio
09/07/2020
InsightNews

The Double-Edged Sword of Electronics on Amazon

Electronic Products are considered to be one of the most profitable and easy categories to sell in on Amazon. However, the competition is also very high. If you’re intent on selling electronics on Amazon, you should consider all pros and cons of this business. The electronic segment is very changeable; therefore, you should be ready since your business is also going to grow very fast, and if you’re not mindful, you could risk Amazon seller suspensions. Share of the Risk…
Jerome Basilio
08/07/2020
InsightNews

Know Your Barcodes and Save Your Account

Almost for every newcomer on Amazon, this platform seems strange and bizarre due to the words, phrases and abbreviations that are found here. Just think of it, Amazon Buy Box, ODR, A-to-Z suspensions, UPCs, ASINs and everything else; doesn’t it strike you as odd? But after all, confusion is the first step of knowledge, which is why each of our Got Suspended blogs are aimed at education and guidance, to help you keep your head above water and protect your…
Jerome Basilio
07/07/2020
InsightNews

Customer Service: Three-Element Theory

Sellers on Amazon are obliged to provide unsurpassed customer service, which is sometimes difficult to achieve due to the complexity and instability of the customers themselves. Yes, it is too tricky working with Amazon customers, because their opinions always change, and keeping pace with them turns you into a complete madman. We know that sometimes it’s too controversial and inconsistent, which is why we at Got Suspended decided to show you how customers think, and how their thoughts affect you…
Jerome Basilio
06/07/2020
InsightNews

No Reason Suspension!

Yes, that’s a thing! Amazon can have your seller account suspended for seemingly no reason. You may probably want to ask how you can detect the main reason for your suspension. No worries, Got Suspended’s Amazon reinstatement service is here for exactly such kind of issues. First of all, you should explore your entire account. If you come across with specific products that may lead to the suspension, it is better to delete them from your listing. It will be…
Jerome Basilio
05/07/2020
InsightNews

Identifying Fake Suppliers: “Made in China”Edition

Suppliers are everywhere, no matter where you’re operating in. And, let’s be honest, you need them to have a successful and profitable business, unless you're the brand or manufacturer. However, you’re not going to dance on the air if you knew that fake suppliers could turn your life into a red and thirsty hell, because their false sophistication can lead you to an Amazon account suspension. Yes, they are able to do so, and however ironic it is, you are…
Jerome Basilio
04/07/2020
InsightNews

When Words Fail, Jewelry Packaging Speaks

“I have enough jewelry,” said no one ever and ordered even more via Amazon. Right, today we are going to talk about jewelry, which should not only be permitted to sell, but must be well-packaged because this is what Amazon requires. If you have already read one of our recent blogs, you may know that only the “gifted” sellers can sell jewelry, but even then they should obediently follow Amazon’s requirements. Now, when you are already permitted to sell these…
Jerome Basilio
03/07/2020
InsightNews

USPS On Weekends: Avoid Late Delivery

Amazon suspensions are everywhere, and we think that it’s our Amazon appeal service’s mission to keep you away from getting your seller account suspended. We’ve seen every reason in the book when it comes to suspensions, and one of them is late delivery and or lost items. Amazon values its customers, which means they are its highest priority. Throughout your selling career, you should pay attention to on-time shipping, delivery, your goods and their packaging. Otherwise you will get suspended…
Jerome Basilio
02/07/2020
News

Side Effect of Medical Supplies

Medical supplies are a tricky niche. Because of their nature, they can easily lead to Amazon seller suspensions even though they are extremely profitable. Why? Follow us as we explain the side effects of selling medial supplies on Amazon. Amazon is entirely involved in medicine sector products and is very rigid when it comes to medical supplies. At the same time, the online giant provides a chain of advantages both for sellers and buyers.  The segment of medical supplies is…
Jerome Basilio
29/06/2020
NewsEventUpdate

Sanitize Your Account from Suspension-19

Selling on Amazon nowadays has become complicated due to that one topic everyone talks about COVID-19. Everyone suffers from the pandemic, especially the ones who recently found their Amazon accounts suspended because of selling the forbidden fruit – COVID-19 supplies.  Our Amazon appeal service has seen exceptionally unique reasons for suspensions that can occur once in a blue moon, and this is one of them. The crux of the problem is the lack of awareness about policies and adjustments, which…
Jerome Basilio
29/06/2020