From our last blog, it became clear that sometimes Amazon is the one to make mistakes, and we are the ones to blame it for its errors, dissatisfied customers, and disorganization. Even the greatest of greatest fall and Amazon is luckily not an exception; at the end of the day, we can get good results from its errors by filing reimbursements and receiving refunds for a Fulfillment by Amazon fee, which we shouldn’t pay as reported by Amazon’s policies. If you have seen our previous blog, then you know that sometimes Amazon fails and does things like damaging or losing your products, not returning your own products to your inventory, and so on.
But wait, there’s more!
Apart from the things that we mentioned above, there are many other Amazon errors that harm you as a seller, and lead you to have your seller account suspended, which will need to be reinstated with the help of a professional Amazon appeal service like us at Got Suspended.
Now that we have your attention, let’s dive even deeper and discover more FBA errors that are eligible for compensation.
Being Charged the Wrong Fee Category
Sometimes, the inner system of FBA starts acting up and sellers get charged with the wrong fee category. This is considered to be one of the most high-priced and exorbitant errors Amazon could ever make. In such a case, you as a seller will be charged at a larger dimension or weight size than what actually is. However, if somehow Amazon made this mistake, you have the right to demand a refund, and therefore, never be robbed again!
Problems with Fees, Again!
If we shift to the customer world, we can see that in case of returning products, customers will be charged a restocking fee of 20% of the cost of the item (see the table below.) Normally, once the product is in the warehouse again, you will be credited with the restocking fee. However, as you already know, Amazon FBA is full of faults and errors. This is why your “returned products” may never come back, or come back in a miserable condition. Taking this into account, Amazon will never credit you the restocking fee.
We used Amazon a source for this, so…it better be right!
|If You Return||
|Items in original condition past the return window*||80% of the item’s price|
|CDs, DVDs, VHS tapes, cassette tapes, or vinyl records that were opened (taken out of its plastic wrap)||50% of the item’s price|
|Items that are damaged, missing parts, not in the original condition, or have obvious signs of use for reasons not due to an Amazon.com or seller error||Up to 50% of the item’s price|
|Open software or video games for reasons not due to an Amazon.com or seller error||0% of the item’s price|
I’ll Have One Justice, Please.
“An error does not become a mistake until you refuse to correct it,” and it seems that Amazon is not willing to make some amendments. That’s probably because it is easier to blame sellers and suspended them. Sometimes due to system errors, customers receive a refund for an item that was never returned. Who is going to pay for that? No, course it’s not Amazon. Every penny comes out of your account, guess who is losing money? You!
This is the end of the story about one of the greatest online platforms in human history and ironically, it’s numerous errors and mistakes resulting in poor customer service. Our Amazon reinstatement service is sick and tired of injustice, especially when the one who should get suspended is Amazon and not its sellers. If you are one of those who experienced injustice, don’t waste your time and immediately file a reimbursement, because there is no refund on poorly spent time.