As a Walmart seller, getting your account suspended can be a major setback for your business.
Here are some tips on how to avoid getting your Walmart seller account suspended:
Comply with Walmart Policies: Comply with Walmart’s policies and guidelines to avoid account suspension or termination. Regularly review Walmart’s policies and guidelines to ensure that your account is in compliance.
Provide Accurate and Detailed Product Information: Provide accurate and detailed product information to avoid any potential complaints or false claims against your account.
Monitor Your Order Defect Rate: Monitor your order defect rate (ODR) regularly to identify any issues with your products or services. Keep your ODR under 2% to avoid account suspension. Manage Your Inventory: Manage your inventory levels carefully and ensure that you have sufficient stock to fulfill orders. Use Walmart’s Inventory Management tools to track your inventory levels and replenish your stock as needed.
Respond Promptly to Customer Inquiries: Respond promptly to customer inquiries and concerns. Provide excellent customer service to improve customer satisfaction and build a positive reputation on the platform.
By following these tips, you can avoid getting your Walmart seller account suspended and maintain a healthy online business. Remember to comply with Walmart policies, provide accurate product information, monitor your ODR, manage your inventory, and respond promptly to customer inquiries. By taking a proactive approach to account management, you can build customer trust and achieve success as a Walmart seller.
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