It’s interesting how a simple document like an invoice can be so crucial when operating on Amazon. Time and time again, Amazon will require invoices from its sellers in order to do a supply chain check, and it’s important that sellers respond in a timely manner, and not only that, respond with the correct information. But here’s the thing: in this dicey situation, sellers may forget to send invoices, or worse, may send in the wrong information. In order to circumvent this problem, you need to know what Amazon wants to see in your invoices, and that is exactly what we are here to help you with!
In a nutshell, this is what your invoices should include:
- Matching information: this basically means that the information on the invoice should match the information found on your Amazon account. This includes account or business name, address, email, phone numbers, etc.
- The correct quantity of purchased items per ASIN, and the unit cost for each ASIN.
- The date each specific order was placed on, as well as the date on which the order was received.
- Accurate descriptions of products which have been purchased. This should include: SKUs, UPC codes, product titles, dimensions, weight, etc.
- Pricing that falls into a logical ballpark; obviously, you should not under-price (you will be violating the MAP agreement by doing this anyway) or overprice. All calculations should match.
All the information provided should be completely transparent, even the font that is used. It may seem like a tiring process, but it is a crucial one nevertheless. If the information required by Amazon is not provided, it will be one of the final nails in the coffin of your business.
Make sure everything we mentioned is at its place when sending invoices to Amazon. This process should take place with no mistakes, as it is directly connected to your reinstatement.
If you notice any mismatch in any of the invoices BEFORE sending the invoices into Amazon, contact the authorized distributors and suppliers you are working with and request an invoice which meets AMZs requirements. You’ll be on the safe side if you have a healthy, trusted relationship with your suppliers and they are willing to provide the correct invoices!