Selling on Amazon and Walmart requires compliance with their respective seller agreements. Here are some essential do’s and don’ts of the seller agreements:
Do provide accurate product listings, including descriptions, images, and pricing.
Do ensure timely shipping and delivery of products.
Do adhere to Amazon and Walmart’s policies on prohibited items, product identifiers, and intellectual property.
Do provide excellent customer service, including prompt responses to customer inquiries and complaints.
Do comply with local, state, and federal tax laws and collect and remit sales tax where required.
Do use Amazon and Walmart’s tools and services to manage orders, analyze performance, and optimize listings.
Don’t sell counterfeit or infringing products.
Don’t use misleading or inaccurate product information, images, or pricing.
Don’t violate Amazon and Walmart’s policies on prohibited items, product identifiers, and intellectual property.
Don’t provide poor customer service or fail to respond to customer inquiries and complaints.
Don’t ignore local, state, and federal tax laws or fail to collect and remit sales tax where required.
Don’t engage in unfair or deceptive practices, such as review manipulation or price gouging.
By following these essential do’s and don’ts of the seller agreements on Amazon and Walmart, sellers can maintain a positive reputation and avoid account suspension or termination, negative feedback and reviews, legal action, loss of Buy Box, and limited access to platform tools and services. It is also essential for sellers to monitor their performance metrics and seek professional advice if they are unsure about any obligations or implications related to selling on these platforms. By prioritizing compliance with the seller agreements and providing excellent customer service, sellers can increase sales and profits on these platforms.
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