As a Walmart seller, it’s essential to comply with the platform’s policies to maintain a good standing and avoid suspension. However, some violations are more common than others. Here are the most common violations of Walmart’s seller policies:
Shipping Violations: Walmart has strict shipping policies that sellers must follow. Common violations include failing to ship orders on time, shipping orders to the wrong address, and failing to provide tracking information to customers.
Product Listing Violations: Walmart has specific guidelines for product listings, and sellers must comply with them. Common violations include listing products that are not in stock, listing products with inaccurate descriptions or images, and listing prohibited items.
Pricing Violations: Walmart has policies for pricing, and sellers must comply with them. Common pricing violations include offering products for sale at prices below the agreed-upon minimum advertised price and price gouging during emergencies.
Order Cancellation Violations: Walmart has specific policies for canceling orders, and sellers must follow them. Common violations include canceling orders without a valid reason or failing to cancel orders within the required timeframe.
Customer Service Violations: Walmart has high standards for customer service, and sellers must meet them. Common violations include failing to respond to customer inquiries promptly, providing poor customer service, and failing to provide refunds or returns as required. By familiarizing yourself with Walmart’s policies and avoiding these common violations, you can maintain a good standing on the platform and avoid suspension. Remember to comply with shipping, product listing, pricing, order cancellation, and customer service policies.
By doing so, you can increase your chances of success as a Walmart seller.
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